Plaintiff Alleges Technology Company Violated Consumer Protection Laws with Misleading Caller IDs
In a significant legal development, a class action lawsuit has been filed against a major technology company for allegedly violating consumer protection laws related to telephonic sales calls. The complaint was lodged by Anamaria Duarte on November 30, 2024, in the Circuit Court of the Sixth Judicial Circuit in Pinellas County, Florida, targeting LED Technologies Incorporated.
The lawsuit claims that LED Technologies Incorporated breached the Florida Telephone Solicitation Act (FTSA) by failing to comply with Caller ID Rules during their telephonic sales activities. According to the plaintiff, Anamaria Duarte, these rules are designed to ensure transparency and accountability in telemarketing practices by requiring that any phone number transmitted during such calls must be capable of receiving return calls. Duarte alleges that LED Technologies transmitted numbers that could not receive incoming calls when sending promotional text messages since July 1, 2021. This practice is said to have undermined consumer rights and protections intended by the FTSA.
Duarte’s complaint highlights specific instances where she received text message solicitations from LED Technologies promoting discounts on products like the Lux Sonique. These messages included phone numbers that were not operational for receiving return calls, which Duarte argues is a direct violation of statutory requirements. “Whenever Telephonic Sales Calls are made without the transmission of a telephone number that is capable of receiving telephone calls, the Caller ID Rules have been violated,” states the complaint.