Navigation Attorney General Moody Announces Multistate Action Against CarMax Over the Disclosure of Safety Recalls
Attorney General Ashley Moody announced a multistate action against CarMax Auto Superstores, Inc. As a result of a nationwide investigation by Attorney General Moody and 35 other attorneys general, CarMax is now required to disclose open unrepaired recalls related to the safety of used vehicles before consumers make the purchase. CarMax must also pay the states $1 million.
Attorney General Ashley Moody said, “This nationwide action will be industry changing—requiring CarMax to be transparent with customers and ensure they have all the information about unrepaired vehicle recalls before they make a purchase.”
CarMax will continue to use the National Highway Traffic and Safety Administration’s vehicle identification number tool to provide this important safety information to consumers. Consumers can also avail themselves of this tool to check for any open recalls on their vehicles.
