More permanent tech support helpline being negotiated
The Board Technology Committee is negotiating with a vendor for the potential addition of a tech support helpline as a service to Bar members.
The Board of Governors in January approved a three-month beta test with Bar consultant Law Tech Partners. The test included detailed reports of service calls, response times, and user surveys.
The beta test was deemed a success, Board Technology Committee Chair Paige Greenlee told fellow board members at a July meeting on Miami Beach.