Attorney General Ashley Moody today is taking action against Pro Pool Builders, LLC for misleading Florida consumers. In advertisements, Pro Pool Builders promised to complete pools for consumers in 90 days from the date of permit issuance. However, in numerous instances, Attorney General Moody’s Consumer Protection Division investigation uncovered that the builders failed to complete, or even start, many consumers’ pools, despite receiving substantial payments. 

Attorney General Ashley Moody said, “Pro Pool Builders took large payments from consumers and promised to complete pool construction within 90 days from the date of permit issuance. However, instead of performing the work, consumers report that they either didn’t start projects or left incomplete pools in consumers’ yards, then abruptly closed business, leaving many consumers having to pay third-party contractors or even causing liens to be placed on properties. This is unacceptable, and we are taking action to stop these practices and hold the defendants accountable for ripping off Floridians.”

An investigation by Attorney General Moody’s Consumer Protection Division revealed that Pro Pool Builders operated from late 2020 to early 2022. The company advertised completion of the pool installation within 90 days from the date of permit issuance; however, the builders failed to complete or even start many consumers’ pools. The investigation also revealed that the defendants solicited new business and continued to collect deposits or payments for projects even though the company could not fulfill the current contractual obligations.