11th Circuit adds a chatbot to its website
The 11th Judicial Circuit is harnessing artificial intelligence — a chatbot named “SANDI” — to enhance court efficiency.
SANDI greets visitors to the 11th Circuit website in an online chat window and can direct them to case numbers, judicial directories, Zoom IDs, and other useful information.
“This means our users don’t have to go searching through drop-down menus to find what they’re looking for — they can just ask SANDI,” she said. “We will continue to be innovative in order to give better access to justice to the people of Miami-Dade County.”